Categories › Wildcards › Unusual, one-of-a-kind tools
Gets the user's money back from a company — a polite, policy-based refund request first, and only if that is refused, an escalation letter citing consumer law for 45+ countries. Use when the user wants a refund or their money back, forgot to cancel a subscription renewal, was charged after cancelling, got a duplicate or unauthorised charge, received faulty, defective or undelivered goods, has a warranty claim, or asks about a chargeback, a complaint to a regulator, or a demand letter.
Not tested by KitScout yet. When our harness runs it, pros, cons and the tasks we tried appear here, with the date and evidence.