Categories › Communication › Team chat (Slack, Discord, Teams)
Free live chat and AI support agent. Auto-create a workspace and embed from your AI editor.
Remote server: your requests and data go to mcp.singchat.org. Claude Code: claude mcp add --transport http singchat https://mcp.singchat.org · Claude app: Settings → Connectors → Add custom connector.
The tools this server listed when we connected to it, in its own words.
ping — Health check for the SingChat MCP server. Returns 'pong' and whether this request is authenticated to a workspace.singchat_setup — Get the user up and running with SingChat live-chat. Call this FIRST. If no authenticated workspace is configured, this creates a brand-new get_embed_snippet — Return the SingChat chat-widget embed code for this workspace's web inbox, in three flavors: plain HTML, React (useEffect), and Next.js (nexclaim_account — Return the link to claim (permanently secure) this SingChat workspace by setting an email and password. Use this for workspaces that were aulist_conversations — List the workspace's support conversations (agent/inbox view), newest activity first. Optionally filter by status or a free-text search overget_conversation — Fetch a single conversation with its contact details and the most recent messages (oldest→newest).reply_to_conversation — Send an agent reply through a supported SingChat real-time inbox. This takes the conversation over from the AI and broadcasts the message toresolve_conversation — Mark a conversation as RESOLVED (closes it). The visitor's widget will no longer show it as active.add_knowledge — Train the AI agent by adding a knowledge source. type='url' crawls a website (up to 50 pages, fewer when the workspace knowledge-base quota list_knowledge — List all knowledge documents for this workspace with their processing status (PENDING | PROCESSING | READY | FAILED) and chunk counts. Use tsearch_knowledge — Semantic search over the workspace knowledge base. Returns the most relevant chunks (with source document title and similarity score) for a configure_agent — Configure this workspace's AI support agent. All fields are optional, only the fields you pass are updated; the rest keep their current valuset_keywords — Add a keyword auto-reply rule: when an inbound message matches any of the keywords, the bot replies with the given text. Good for canned FAQmanage_faq — List, create, update, or delete this workspace's FAQ items (shown in the chat widget and usable by the AI agent). Set `action` to 'list' | 'get_analytics — Return a compact analytics summary for this workspace over the last `days` days (default 30): conversation counts + resolution rate, messagesearch — Search SingChat for relevant documents. When called with a workspace API key, this searches that workspace knowledge base; without a key it fetch — Fetch the full text of a single document by id, using an id returned by the search tool. With a workspace API key this reads a knowledge docNot tested by KitScout yet. When our harness runs it, pros, cons and the tasks we tried appear here, with the date and evidence.